WHAT ARE YOUR OPENING TIMES?
WE ARE OPEN MONDAY TO SATURDAY 9-5
WHAT IS YOUR CONTACT NUMBER?
YOU CAN CONTACT US ON +44 (0)1244 535 147
HOW LONG WILL DELIVERY TAKE?
DELIVERY IS DEPENDANT ON WHICH SERVICE YOU SELECT. WE OFFER A STANDARD DELIVERY AND WE ALSO OFFER A NEXT DAY SERVICE. ORDERS PLACED BEFORE 2PM WILL BE SENT OUT SAME DAY
WHO DO YOU USE FOR DELIVERY?
WE USE ROYAL MAIL / PARCEL FORCE FOR OUR STANDARD DELIVERIES AND UK MAIL FOR NEXT DAY DELIVERIES
DO YOU OFFER INTERNATIONAL SHIPPING?
YES WE DO. IF YOU WOULD LIKE A QUOTE PLEASE CONTACT US WITH YOUR REQUIREMENTS ALTERNATIVELY PLEASE FIND ALL INTERNATIONAL POSTAGE OPTIONS ONCE YOU PROCEED TO PAYMENT
WHAT PAYMENT METHODS DO YOU ACCEPT?
WE ACCEPT PAYPAL / CHEQUE / OVER THE PHONE PAYMENTS / BANK TRANSFER
I HAVE A DISCOUNT CODE HOW DO I USE IT?
TO USE A DISCOUNT CODE / VOUCHER YOU WILL NEED TO ADD AN ITEM TO YOUR BASKET WHERE YOU WILL FIND THE OPTION TO APPLY A DISCOUNT CODE. THE PRICE WILL THEN BE ADJUSTED ONCE YOU CLICK APPLY
I CANT FIND WHAT I'M AFTER
IF FOR ANY REASON YOU CANT FIND WHAT YOUR AFTER THEN PLEASE GO TO THE PART REQUEST FORM. WE WILL THEN DO OUR BEST TO FIND A SUITABLE PART TO YOUR ENQUIRY. WITH NEW STOCK ARRIVING DAILY THERE SHOULD BE NO PROBLEM FINDING WHAT YOU NEED.
CAN I ORDER OVER THE PHONE?
YES! PLEASE CALL 01244 535 147 AND ONE OF THE TEAM WILL ASSIST YOU WITH YOUR ORDER
DO YOU FIT PARTS I'VE ORDERED ONLINE?
CURRENTLY WE DO NOT OFFER THIS SERVICE HOWEVER WE CAN RECCOMEND LOCAL GARAGES TO FIT THESE FOR YOU
ARE YOUR PARTS IN WORKING ORDER?
ALL OF OUR ITEMS ARE IN FULL WORKING ORDER WHEN REMOVED UNLESS OTHERWISE STATED. IF FOR ANY REASON YOUR ITEM IS FAULTY WE OFFER A 30 DAY WARRANTY AND WILL GIVE YOU EITHER A FULL REFUND OR AN EXCHANGE / REPLACEMENT PART.
HOW DO I RETURN AN ITEM?
IF YOU NEED TO RETURN AN ITEM PLEASE CONTACT US ON 01244535147 AND ONE OF THE TEAM WILL HELP WITH YOUR ENQUIRY
I'VE RECEIVED MY ITEM, HOWEVER IT'S FAULTY/DAMAGED IN TRANSIT
ALL OF OUR ITEMS COME WITH A 30 DAY WARRANTY. IF YOU RECEIVE AN ITEM WHICH IS FAULTY THEN PLEASE CONTACT US ON 01244535147 AND WE WILL ORGANISE A REPLACEMENT OR RETURN
IF YOU RECEIVE AN ITEM WHICH HAS BEEN DAMAGED IN TRANSIT PLEASE CONTACT ONE OF THE TEAM ON 01244535147. IF THIS IS LEFT FOR MORE THAN 3 WORKING DAYS THERE IS A CHANCE WE WONT BE ABLE TO CLAIM ON THE INSURANCE
HOW LONG DOES A REFUND TAKE?
ONCE WE RECEIVE THE ORIGINAL ITEM BACK WE AIM TO REFUND YOU WITHIN 3-5 WORKING DAYS
*TERMS AND CONDITIONS OF A REFUND
THE ITEM BEING RETURNED IS TO BE THE ONE ORIGINALLY SENT OUT IN ITS ORIGINAL PACKAGING
ALL OF OUR ITEMS ARE SECUIRTY MARKED
ORIGINAL INVOICE IS TO BE SENT BACK WITH THE ORIGINAL ITEM. FAILING TO DO THIS COULD DELAY YOUR REFUND
I HAVE A COMPLAINT
WERE SORRY TO HEAR YOU HAVE A COMPLAINT WE AIM TO DELIVERY A HIGH STANDARD OF CUSTOMER SERVICE HOWEVER IF YOU WOULD LIKE TO SPEAK TO SOMEONE PLEASE CONTACT ONE OF THE TEAM ON 01244535147